Front Desk/Guest Services Coordinator

November 14, 2017

Company Name:
Albrecht-Kemper Museum of Art

Title of Position:
Front Desk/Guest Services Coordinator

Description:
The coordinator is the first contact each guest has with the museum via the front desk, the telephone, or email during weekday hours. The coordinator will answer the phone between 10am and 4pm each day and answer questions or transfer calls as necessary. The coordinator will greet each guest that enters the museum and offer help as necessary. The coordinator will forward all email that arrives at the frontdesk@albrecht-kemper.org email address to the appropriate staff member. The coordinator will conduct all monetary transactions for the museum, gift shop, café, and special event tickets that are not purchased online. As cashier, the coordinator will work with the museum accountant to be certain that all monetary transactions are correctly identified for budgeting purposes. The coordinator will monitor all guests via security cameras to prevent any damage to the artwork or the facility. The coordinator will accept membership payments at the front desk and work with the director of marketing and communications to keep the membership database up to date at all times. The coordinator may be called upon to perform other tasks for the Executive Director and staff as needed. Tuesday: 9:15am-4:15pm, Wednesday, Thursday, and Friday: 9:45am-4:15pm (26.5 Hours) There will be opportunities for additional hours.

Link to Application:
http://albrecht-kemper.org/news/job-opening-front-deskguest-services-coordinator/

Name of Contact:
Brett Knappe

Email Address of Contact:
bknappe@albrecht-kemper.org

Job Posting Expires:
December 4, 2017