Service Advisor

February 2, 2018

Company Name:
Summit Truck Bodies

Title of Position:
Service Advisor

Description:
Service Advisors are expected to be the subject matter expert on all products and services offered and be able to resolve customer issues. Must have basic knowledge and understanding of truck/tractor mechanical, electrical and hydraulic systems and have the ability to troubleshoot such systems. Essential duties include: Communicating with customers by telephone or in person to obtain details of customer issues, Resolving customer service complaints by performing activities such as exchanging parts and honoring warranties, using computer to access and/or update customer records, Working with engineering and production staff to resolve customer issues, all other duties as assigned.

Link to Application:
http://www.transwestjobs.com

Name of Contact:
Lisa Spiker

Email Address of Contact:
lspiker@transwest.com