Back Office Business Cluster: Powered for Growth

 

St. Joseph’s Back Office Technology Powers Global Business

Global power toward processes including information technology and telecommunications is reflected in the dynamic St. Joseph, Mo., back office business cluster. As a city in the hub of integrated data center networks, St. Joseph’s service to the financial, insurance and direct marketing industries creates site availability with an ultra-reliable, top-performing infrastructure.

 

Back Office Industry Leaders in St. Joseph Include:

 

The Results Companies
The Results Companies provides premier contact center customer service and sales solutions, all backed by the best technology in the business.  The 25,000 square foot facility boasts 410 workstations and 90 training stations.

 

 

 

Alorica
Alorica provides a host of world-class services from customer care to financial solutions and digital services for clients across all industries.

 

Power Supply and Telecommunications Focused on Success
St. Joseph’s central location – just 35 minutes north of Kansas City’s International Airport – and powerful telecommunications and energy resources create the perfect environment for back office operations that need fast, reliable data services. Due to the city’s perfect regional position in the Midwest, a blend of wind power, coal, natural gas and hydroelectric power keeps a balanced mix built around energy reduction and reliability, while energy industry leaders continue to expand this diverse base.

The city’s telecommunications resources are affordable and robust, essential to business growth. St. Joseph is serviced by local telephone providers AT&T and Suddenlink. Both AT&T and Suddenlink offer services to both the public and businesses, including television, Internet, phone service and security. Major long distance carriers, such as MCI and AT&T, maintain points of presence in St. Joseph.

 

Utilities at Lower Rates, Plus Incentive Programs
St. Joseph’s electrical utilities are extremely competitive with other areas of the country. Headquartered in Kansas City, Missouri, and Topeka, Kan., Evergy  provides electrical service to St. Joseph and ranks among the largest wholesale marketers of electricity and natural gas in North America.

Regional users have seen rate increases in the minimal to low range for nearly the past three decades – providing significant savings over 80 percent rate increases in eastern regions. Several incentive programs are available to new and expanding businesses and commercial customers with high energy demands. Evergy helps correct electrical system challenges ahead of time and creates remarkable reliability.

Evergy consistently ranks among the nation’s leaders for uninterrupted electric service, continuing to earn high satisfaction rates in professional surveys. Reflecting the region’s commitment to business growth, the company strives to enhance its delivery system within the Southwest Power Pool and serves as a corporate leader while providing power to 80 percent of the region. KCP&L has the ability to provide a redundant power source at many St. Joseph locations. In addition, a substation in Eastowne Business Park allows for dual-feed capability from two separate substations and a source on site at the business park.