Youth Employment Case Manager

February 21, 2019

Company Name:
St. Joseph Youth Alliance

Title of Position:
Case Manager

YOUTH CASE MANAGER Job Description Workforce Innovation Opportunity Act/Northwest Missouri Mentoring Partnership TITLE: YOUTH CASE MANAGER STATUS: Full-time, Non-Exempt QUALIFICATIONS: BS/BA degree in human service field. Experience working with youth, community organizations, volunteers, businesses, and youth preferred. Knowledge of grant programs, case management, monitoring, or related experience is helpful. DEFINITION: Recruits employers and mentors to work with youth who meet eligibility criteria in Andrew, Buchanan, Clinton, and DeKalb Counties. Provides career counseling, intensive job readiness, job search, job placement assistance, case management, training/re-training and follow up services to WIOA eligible in- and out-of-school youth ages of 14-24. Requirements include being a motivated, self-starter and a team player. DUTIES AND RESPONSIBLITIES: • Conduct outreach and recruitment of youth customers and community business partners. • Develop and maintains contacts with community organizations and educational institutions for the purpose of outreach, recruitment and positive public relations. • Present information regarding youth programs and services to community groups, schools and organizations. • Provide orientation to youth customers on the services and eligibility requirements of the WIOA programs in both group settings and individually. • Conduct monthly worksite visits as required within the WIOA Scope of Work. • Determine eligibility and assists youth with enrollment into program services. • Assist youth customers with their career planning and career decision-making process. • Assess youth customer’s employment and training needs. • Facilitate and implement job readiness classes. • Assist customers in identifying and addressing barriers to employment. • Support youth customers with positive employment placements. • Refer customers to Career Center or other community resources as necessary. • Provide case management services to youth working to obtain a High School Equivalency. • Provide job development and appropriate job referrals to WIOA youth customers. • Conduct follow-up services with youth customers regarding further career, educational or post-secondary development. • Assist in organizing, developing and participating in job fairs, support groups, field trips, newsletters and other youth elements and activities as outlined. • Utilize required data system for youth case management data collection. • Monitor youth services for eligibility determinations, documentation to support selective service registrations, citizenship, veteran’s status, household size, and other demographic required documentation. • Monitor youth performance outcomes. • Other duties as assigned. SKILLS & ABILITIES: • Ability to provide positive, outstanding customer service. • Ability to maintain confidentiality. • Ability to interact positively with a variety of personalities and socio-economic populations. • Ability to work in a team environment and provide support to fellow team members is essential. • Knowledge and thorough understanding of the job search process, Missouri job market, Child Labor Laws, and other related items. • Problem-solving skills, organizational skills, time management skills, and excellent oral and written communications skills are essential. • Proficiency in a variety of computer software applications are required including Microsoft Office Suite, email and internet applications. REQUIREMENTS: • Travel is required. Individual must possess a valid driver’s license with chauffeur’s classification and access to a reliable, insured motor vehicle. • Overtime may be required. • Individual must pass a background check prior to an offer of employment. St. Joseph Youth Alliance is an equal opportunity employer and provider of employment training services. Auxiliary aids and services are available upon request to individuals with disabilities. Missouri TTY users can dial 711.

Name of Contact:
Robin Hammond

Email Address of Contact:

Job Posting Expires: